Shipping policy

All of our items are shipped via USPS First Class if they weigh under 1 lb and USPS Priority Mail if over 1 lb. If you need tracking information, rush shipping or another carrier, please contact us for details. We are not responsible for any carrier delays or non-delivery situations. Please allow 7-10 business days for First Class mail to arrive. Holidays and days when the post office is closed will add an additional 1-2 day delay. Mail delivery times are approximate and not guaranteed. If you require tracking or expedited shipping, please send an email to hello@belleandten.com.

If an item is received broken, please contact us within THREE days of delivery to start a claim resolution. Please understand that we will need a photograph in order to process a claim. If a photograph is not provided, we will be unable to submit a claim, resulting in no replacement or refund.

We are not responsible for any items sent to an incorrect address. Please double-check that your address is correct on your order. Should an item be returned due to an incorrect address, the buyer will be responsible for any shipping charges due to reshipment. We will not refund any orders shipped to an incorrect address unless it is an error on our part.